Refunds and cancellation

1. Cancelling

You can cancel at any time yourself: Account → Cancel subscription. There are no further charges and your access and generation limit last to the end of the paid period. You can withdraw the cancellation before the period ends (for Stripe payments: Manage subscription).

2. When we refund

We refund the payment in full if: you were charged twice or by mistake; the subscription was not activated after payment and we could not fix it; the service was unavailable through our fault for most of the paid period; or the law of your country requires it.

Send the request to [email protected] within 14 days of the charge, with the account email and the payment date. The refund goes to the same payment method within 10 business days (depending on the bank).

3. When we do not refund

Paid and already started subscription periods are not refunded when the user cancels by choice: the digital service is provided right after payment and access lasts to the end of the period. This does not limit the rights that mandatory law of your country gives you.

4. Changing plan

When you move to a higher plan you pay only the difference for the remaining days. When you move to a lower plan the remainder is credited against future payments and the new plan starts from the next period.